Privacy and Cookies Policy

1. Data Controller

Libafar SAS is the data controller responsible for processing personal data collected via the Troisième Bouton website.

• Address: 268, rue Paul Eluard, 46000 Cahors
• Email : [email protected]

2. Data Collected

We collect personal data in the following situations:

• When you create an account or place an order (name, surname, email address, phone number, delivery address).
• When you subscribe to our newsletter (email address).
• When you interact with our site via cookies and analytics tools (browsing data).

3. Purposes of Processing

The collected data is used for the following purposes:

• Processing and delivering your orders.
• Managing your customer account.
• Communicating offers and updates about Troisième Bouton (if you have provided consent).
• Enhancing the user experience through the analysis of your browsing data.

4. Retention Periods

• Order data: Retained for 5 years after the last interaction.
• Billing data: Retained for 10 years, as required by law.
• Browsing data: Retained for up to 25 months.
• Marketing data: Retained until you unsubscribe or 3 years after your last interaction.

5. Your Rights

Under the GDPR, you have the following rights:

• Access: Obtain a copy of your personal data.
• Rectification: Correct inaccurate data.
• Erasure (Right to be forgotten): Request deletion of your data, unless otherwise required by law.
• Restriction: Limit the processing of your data in certain circumstances.
• Objection: Refuse processing for marketing purposes.
• Data Portability: Receive your data in a structured format.
• Post-Mortem Directives: Define what happens to your data after your death.

To exercise your rights, contact us by email at [email protected].

6. Data Sharing

Your data may be shared with:

• Our logistics providers for order delivery.
• Our technical providers for website hosting and maintenance.
• Competent authorities when required by law.

7. Cookies

Our website uses cookies to improve your user experience:

• Essential cookies: Ensure site functionality (e.g., cart management).
• Analytical cookies: Measure site performance and audience.
• Advertising cookies: Deliver targeted content and ads.

You can adjust your preferences or refuse cookies via our cookie manager accessible from any page of the site.

8. Data Security

We implement technical and organizational measures to protect your data against loss, alteration, or unauthorized access.

9. Policy Updates

This policy may be updated to reflect legislative or technical changes. Any modifications will be communicated on our website.

10. Competent Authority in Case of Disputes

If you believe your rights are not being respected, you can file a complaint with the CNIL via www.cnil.fr.